Certifed Tourism Ambassador Training in Frederick

Certified Tourism Ambassador ClassTuesday, October 25, 2011
1:00 – 5:00 p.m.
Residence Inn 5230 Westview Drive Frederick, MD 21703
$49 registration fee includes pre class reading materials.
Register at http://www.ctanetwork.com/app
The Certified Tourism Ambassador (CTA) Program is a groundbreaking, nationwide certification program that serves to increase tourism by training and inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive experience. Come learn more about the Journey Through Hallowed Ground National Heritage Area!The Journey Through Hallowed Ground (JTHG) CTA Program goes well beyond basic customer service training; it:
Enhances your skills in serving customers
Increases your awareness of information resources
Allows you to discover the power of tourism
Provides freebies & discounts to attractions, restaurants and tours. Connects and networks you with more than 600 current Journey CTAs