Tuesday, September 30, 2014

Meet CarMax

                     Five Questions with Damon Devins, General Manager, Frederick CarMax

5601 Urbana Pike
Frederick, MD  21704-7292

CarMax pioneered the used-car superstore concept delivering what consumers want when shopping for a car: an ethical, honest, no-haggle experience with a wide selection of high quality vehicles. CarMax has been one of the Fortune “100 Best Companies to Work For” for ten consecutive years and currently operates more than 130 used car superstores nationwide.

How long have you been in business?
CarMax has been changing the way America buys cars since we opened our first store in Richmond, Virginia, in 1993.

How many employees do you have?
The Frederick CarMax location employs nearly 150 associates. CarMax has approximately 20,000 associates nationwide.

Why do you believe you will be successful in Frederick County?
We are excited to bring jobs and the unique CarMax experience to those in the Frederick County area. We are a growing company and offer an unmatched customer experience. Customers choose CarMax for a transparent and fun process for buying a used car. With more than 35,000 cars online at carmax.com and on our app, customers can shop nearly every make and model. We also provide fast, commitment-free appraisals. We’ll buy your car, even if you don’t buy ours. We invite the Frederick community to come see us as they start the search for their perfect vehicle.

If your company is involved in community outreach, please share with us your involvement.
Community giving is a big part of the CarMax culture and it’s personal to our associates. We are proud to be part of the Frederick community and support great organizations that are making a positive difference to families in our area.  Frederick County Boys and Girls Club received a $20,000 grant from The CarMax Foundation for Project Learn. Our team has clocked more than 240 volunteer hours at the Frederick County Boys and Girls Club. Teams of associates have been a part of three nonprofit walks in Frederick supporting the Cystic Fibrosis Foundation, March of Dimes, and Animal Welfare League of Frederick County. The CarMax Foundation also made donations to each of these organizations on behalf of the volunteers.

What are you most proud of?
More than 20 years ago, we wanted to give car buyers a better option. CarMax was founded on the principle of integrity and that remains the core part of our culture today. Integrity is ingrained in the way we do business, in every role, responsibility and process. Our sales consultants act as “car matchmakers,” receiving the same commission for any car a customer purchases, no matter its price. They are true advisors to find each customer his or her perfect car to fit budget and lifestyle.